Arthur Barlow is the CEO and Co-Founder of Compass Insurance Advisors. Compass supports its 450+ agents in helping individuals, families, and businesses find the right solutions for HEALTH, MEDICARE, GROUP, and LIFE Insurance products. Arthur has been in the insurance space for over 13 years and is hoping to help lead the ACA industry to a more stable and transparent experience for the consumer and the agent.
Joshua Brooker is the Chief Visionary Officer of SnapHealth and a recognized expert in ACA/U65 markets, including federal and state-based exchanges, as well as ICHRA. With over 15 years in the health insurance industry and a background in finance, he analyzes policy impacts combining macroeconomic trends with frontline experience. He advocates for smart solutions that improve access to affordable care. As Chair of NABIP’s Individual Markets Working Group, he also serves on PENNIE’s Advisory Council, is active with HAFA, and collaborates with CMS/CCIIO. His insights have been featured in The Wall Street Journal, Associated Press, Kaiser Health News, NPR, U.S. News, and Investopedia.
Tim Brousseau has over 20 years of health insurance sales, marketing and product experience. Tim’s health care career includes stops at a large, national carrier, a local Blue-plan, and 8+ years at Deft Research. He is currently a Managing Partner at Integrity and leading strategic and revenue growth for the health insurance focused BPO, Connexion Point. Tim brings industry knowledge and firsthand experiences to the table for all health insurance lines of business.
Heidi Castaneda is the Assistant Vice President of Small Employer and Individual Products at Select Health. With 29 years of experience, she leads a team serving nearly 500,000 members across Utah, Idaho, Nevada, and Colorado. Heidi focuses on customer service, relationship building, and simplifying healthcare. She believes, "By simplifying healthcare, we pave the way for a future where wellness is within everyone's reach." Passionate about service, Heidi is dedicated to making healthcare accessible and empowering for all. Outside of work, Heidi enjoys gardening, hiking, swimming, and planning Disney trips with her family.
Jordyne Cerullo is a sales leader in the ACA health insurance space, focusing on agency growth, success and retention. She's spent the last five years committed to advancing technology focused on greater access to affordable quality coverage.
Cynthia Cox is a vice president and Director of the Program on the ACA, where she conducts economic and policy research on the Affordable Care Act and its effects on private insurers and enrollees. Her work focuses on enrollment, pricing and competition in the ACA’s exchange markets. Cox also directs the Peterson-KFF Health System Tracker, a partnership of the Peterson Center on Healthcare and KFF aimed at monitoring the performance of the U.S. health system over time and in relation to other large, high-income countries. Her work on this project focuses on trends in health care costs, access and affordability, as well as measures of health care quality and outcomes. Prior to joining KFF, she held research and advocacy positions at Columbia University Medical Center and the American Cancer Society. She also served on the board of directors of the Berkeley Free Clinic in California. Cox holds a bachelor’s degree from the University of California, Berkeley, and a Master of Public Health degree from Columbia University.
Madeline Deagle currently serves as President of Connexion Point, a BPO in the Healthcare space. With over a decade of experience in performance marketing and insurance technology, she specializes in optimizing telephonic experiences and transforming complex operations into scalable, profitable engines. Madeline is driven by a passion for turning insight into innovation and operational excellence into measurable impact. She's known for building high-performing teams and driving strategic initiatives that align technology, process, and people.
Ryan Fajkowski is a seasoned expert in the individual health insurance industry with over 17 years of experience. He has led and worked extensively with major carriers and innovative platforms on direct-to-consumer initiatives, sales distribution, and lead generation, while building deep knowledge of ACA marketplaces, direct enrollment technologies, quoting, enrollment processes, and consumer-driven coverage solutions for individual medical and small group insurance.
Passionate about simplifying complex insurance landscapes, Ryan focuses on greater transparency, stability, and accessibility in health and group insurance products. He helps drive growth, business development, and strategic partnerships—growing INSXCloud an innovative platform—while supporting agents, agencies, carriers, consumers, and strategic partnership groups in navigating options effectively for more reliable and user-friendly experiences in the evolving ACA and broader insurance sectors.
As President of Allstate Solutions, this individual leads a dynamic team dedicated to delivering exceptional health insurance solutions. With over 20 years of industry expertise, they focus on fostering innovation, empowering teams, and driving significant organizational growth. Under their leadership, the company has surpassed $1 billion in revenue, a milestone achieved through collaboration and strategic market expansion. Their mission centers on creating cutting-edge insurance products and advancing distribution channels to meet evolving market needs. By leveraging an extensive background in health and life insurance, they continue to champion initiatives that blend technology and customer-centric strategies, ensuring sustained growth and a bright future for the organization.
Ben Harrison is Chief Revenue Officer at NCD, where he leads national sales, distribution strategy, and growth across the Medicare and under-65 markets. With more than 15 years of experience in health insurance, he specializes in transforming ancillary products into meaningful revenue engines for agencies and national distributors. Ben focuses on building durable growth through product attachment, retention strategy, and disciplined execution. He’s known for translating market insight into practical systems that help agents increase policies per household and long-term client value.
Ben Hochstetler is the Senior Vice President of Marketing at Quote.com, where he leads digital marketing strategy and execution across the company’s omnichannel performance marketing platform. He brings more than 15 years of experience building and scaling performance-driven marketing organizations in highly competitive and regulated markets, with a data-driven approach to decision making and execution. Prior to joining Quote.com, Ben led performance and corporate marketing teams at Healthcare.com, a leading consumer marketplace in the health and Medicare verticals.
Howard Insurance LLC is an IMO agency solely focused in the life and health insurance space. Founded in 2013, we have been one of the largest insurance agencies in south Florida specializing in u65 life & health distribution. Whatever the case may be, a one stop shop who is prepared to anticipate and solve every need an agent has is invaluable. Having a diverse option of carriers which your agents or agency can provide to clients is one of the most important tools that leads to long term success. Howard Insurance LLC bridges the gap between agents, carriers, and industry partners, providing the resources and support you need to grow and thrive in an evolving insurance marketplace. We are able to connect you with top rated carriers in the country so that you can offer your clients the products and services they need and most importantly deserve.
Lauren Jenkins is the President and CEO of Native Oklahoma Insurance, specializing in Marketplace plans since their inception. She actively contributes to agent and broker panels for CMS and has served as an expert panelist supporting underserved and underinsured communities. Lauren volunteers her time on advisory boards for platforms and carriers, working to improve industry standards and streamline enrollment processes for both agents and consumers. An advocate for meaningful change, she engages with legislators in Washington, D.C. and proudly serves as a Presidential Board Member for Health Agents for America (HAFA).
George Kalogeropoulos co-founded HealthSherpa in 2013 with the aim to help every American feel the comfort and security of having health coverage. With his leadership, HealthSherpa has become the largest and fastest growing marketplace for individual health plan coverage in the United States representing 55% of all active FFM enrollments and enrolling more than 8.5 million people in ACA health plans in 2024 to date. Prior to HealthSherpa, Kalogeropoulos founded OpsCost and RentMetrics and worked in trading and portfolio construction at Bridgewater Associates. He is a graduate of Yale University and a native of Athens, Greece.
Dave Keller has over 35 years experience in the insurance industry. Keller is the president of INSXCloud, an Enhanced Direct Enrollment ACA platform that serves producers, agencies, carriers and affinity groups. INSXCloud has participated in the ACA every year since 2014. In addition to his role at INSXCloud, Keller also serves as the president of IHC Specialty Benefits, the insurance agency that supports INSXCloud users.
VP Of Sales, Individual & Family Plans, West Region
UnitedHealthcare
Andrea Krisztal is a healthcare executive with over 20 years of experience in the healthcare industry and advanced degrees in Healthcare Policy and Public Health. As Vice President of Individual & Family at UnitedHealthcare, she leads with a strong focus on customers, excellence, and innovative strategies that help people live healthier lives. Andrea values servant leadership, mentorship, and fostering a culture of feedback and purpose. She lives in the foothills of Colorado with her husband, three children, and a house full of Great Danes. An avid skier and dedicated foster parent, Andrea brings heart to everything she does.
Micah Mathews is the Vice President of Marketing at Messer Financial Group, Inc. He is responsible for servicing, developing, and recruiting new and established call centers for all lines of health and life insurance. Micah joined Messer in 2015 as a marketer. Prior to working for Messer Financial, he worked as an account executive for a major health insurance carrier, CoventryOne, focusing on individual health insurance which later became the Affordable Care Act. He has been in the individual health space since before the inception of the ACA and before that, worked as a field agent with New York Life selling life and annuity products. He has been on all sides of the insurance industry from being a field agent, to account executive with a national insurance carrier, to the Vice President of Marketing with a National FMO. He has over 15 years of experience in the Insurance industry with a vast knowledge of all health and life products. Micah lives in NC with his loving wife and soon to be 12-year-old daughter. He enjoys playing golf, basketball, bowling, creating video content for his aspiring content creating daughter and attending her dance recitals.
Juan Carlos (JC) Moreno is the National Sales Director for the Affordable Care Act (ACA) & U65 Products at AmeriLife, bringing over two decades of experience in business and sales leadership. Prior to joining AmeriLife, JC held key roles in ACA-focused organizations, including director-level positions in sales and business development. He has trained and mentored thousands of agents across the Under-65 landscape and is known for his deep understanding of both frontline challenges and the evolving legislative environment. JC offers a strategic perspective on how ACA can drive long-term growth.
James Napoli is the founder and Managing Partner of Diceros Law PLLC. He has over 30 years’ experience counseling brokers/agents, employer groups, and vendors who operate within the healthcare industry. He is an award winning author and speaker, having written two books on the ACA. James is known to be a legal technician who thinks outside of the box to achieve results that often seem unachievable. Whether it is defending agents/brokers against actions taken by CMS or one or more state DOIs or handling high stakes matters impacting agencies and employer groups, James has a proven track record of success.
With over 15 years of proven success as a sales leader in the health insurance industry, Alexandra Nguyen (Alex) is a visionary professional known for driving revenue growth and building high-performance sales teams. Alex has a track record of exceeding targets and establishing strong relationships with clients and partners in the healthcare sector. Alex is a strategic thinker with a deep understanding of market trends and consumer behavior, allowing her to develop innovative sales strategies that deliver results. She is passionate about leading and inspiring her team to achieve their full potential and is dedicated to providing top-notch service to clients. Alex is a trusted leader in the industry, committed to excellence and driving success in the ever-evolving world of health insurance sales.
B. Ronnell Nolan, HIA, is a dynamic leader and advocate in the health insurance industry. As President/CEO of Health Agents for America, Inc. (HAFA) since 2012, she has spearheaded initiatives to empower health insurance agents nationwide. Additionally, Ronnell leads HAFA PAC Louisiana and HAFA PAC Federal, amplifying agents' voices in policymaking. With roles on prestigious boards like the CMS Trade Group and the Louisiana Department of Insurance Agent Advisory Board, Ronnell is at the forefront of shaping industry regulations. Recognized for her impact, she has received numerous accolades, including the "Most Influential Women in Employee Benefits" award. Ronnell's passion for effecting change drives her advocacy efforts on Capitol Hill and in State Government.
Mike Papuc is the National Health Sales Director at The Brokerage, Inc., supporting over 2,000 agents and 160 agencies nationwide. He specializes in the Affordable Care Act, ancillary products, and helping agents grow consistent, sustainable, and compliant books of business. Outside of work, he’s also a husband, father of two, and firm believer that strong relationships, service, and follow-through matter just as much as results.
Holly Perry is a healthcare leader with experience in ACA, Medicare, and a professional background as a social worker serving individuals and families navigating complex systems. She is the Co-Founder of Great Vista, serves on the Executive Board of Health Agents for America (HAFA), and helps lead growth, agent development, and operational strategy within the industry. Holly currently serves as a relationship builder with WellthCare, partnering with agents and businesses to expand access to quality coverage. She is passionate about advocacy, empowering agents, and strengthening the future of healthcare distribution through meaningful, strategic relationships.
Brad Rocque is Vice President of Enterprise Accounts at eHealth, a leading private online health insurance marketplace. In this role, Brad helps lead the eHealth sales, strategy, and operations teams serving employers of all sizes, with a focus on helping companies that have adopted an Individual Coverage Health Reimbursement Arrangement (ICHRA).
He has over 20 years of experience leading sales, customer service and operations teams, and is routinely a featured speaker discussing health benefit trends for employers and individuals. Brad holds a bachelor’s degree in business administration from Boston University. He is based near Chicago.
Jeff Street serves as Executive Vice President for Messer Financial Group, Inc., where he leads strategic initiatives throughout the organization with a focus on agent recruitment, engagement, and long-term retention. With over a decade of experience at Messer, Jeff has played a key role in expanding the organization’s growth and diversity at the local, regional, and national level. A former touring professional golfer and a collegiate four-year letter winner, Jeff earned his bachelor’s degree in education/ Sports Fitness Management from the University of Alabama. He currently resides just outside of Charlotte, NC with his wife and two daughters.
Eric J. Troutman is the Czar of TCPAWorld.com and one of the country’s prominent class action defense lawyers. He is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 500 national TCPA class actions and has litigated over a thousand individual TCPA cases in his role as national strategic litigation counsel for call center operators, lead providers, retailers, banks and finance companies. He frequently advocates before the FCC for TCPA sanity and helps industry participants build TCPA-compliant processes, policies and systems.
Nate Watters, Chief Sales Officer at Ambetter Health, and his team lead strategies and execution across all sales and retention channels, member experience, engagement, and communication. As a healthcare executive with more than 2 decades of experience, Nate has an extensive background in marketing, strategic planning, product development and sales. As a member of the Ambetter Health’s leadership team, Nate has helped lead the company’s advancement of innovative insurance products and new market entries, supporting a healthy and stable marketplace. As the CSO at Ambetter Health, Nate is dedicated to steering the sales strategy forward, empowering teams to exceed targets, and delivering unparalleled value to members and brokers.
Brian Whorley, Founder and CEO of Paytient, is dedicated to making healthcare accessible and affordable for all Americans. Since 2018, Paytient has provided an employer-assisted platform that helps members manage out-of-pocket costs and purchase care for less.
Over 6,000 employers and insurers now use Paytient, putting $2 billion in purchasing power directly into members' pockets. Brian is a recognized leader in healthcare affordability, striving to build a "Better Care Economy" with honest pricing and simplified payments. His mission is to remake the care economy to work better for everyone—from patients and providers to employers and policymakers.
Hawley Woods Gray is a national leader in innovative employee benefits and a passionate advocate for financial empowerment. As a strategic partner with WellthCare, she helps business owners with 10+ W-2 employees implement preventative health solutions that lower rising healthcare costs while building tax-advantaged retirement wealth for their workforce. A former board member of Women in Insurance & Financial Services (WIFS) from 2019–2022, Hawley is also a best-selling author of Women Insurance Producers Unfiltered and a sought-after speaker. She is known for bridging compliance, creativity, and compensation to bring forward-thinking healthcare solutions to the insurance marketplace.
My focus is on optimizing broker engagement, expanding market share, and ensuring our partners have the tools and support they need to succeed. I thrive in fast-paced environments where innovation meets execution—and I’m proud to be part of a team that’s shaping the future of individual and ancillary health benefits.
